Adkisson Air 1 Heating and Cooling Autumn Glo FireplacesSee what others have to say about their experience with Adkisson Air1 Heating & Cooling and Autumn Glo Fireplace Studio.
At Adkisson Air1 Heating and Cooling and Autumn Glo Fireplace Studio, we are serious about customer satisfaction. So much so, that we ask for feedback on installation and service projects we do. Whether it be an air conditioning repair in Clio, or a fireplace project in Grand Blanc, no job is too big or too small. See below the areas we service, and what our customers think about our work. Then give us a call to schedule an appointment!
Thorough, fast, informative. We began living in our purchased home in early June 2022. While it worked at closing testing/inspection, we didn't have much occasion to use the gas fireplace insert over the summer and it wouldn't light in January when we tried to use it. We called Adkisson Air1 and they sent Joe to our home on January 24. It took just over 1.5 weeks for a tech to show up for a non-emergency tune-up, since we have a regular furnace and didn't "need" the fireplace. Joe was very clean, courteous, and thorough. The former homeowners didn't leave any documentation and also didn't do any preventative maintenance, so Adkisson Air1's maintenance was a good idea. Joe was very thorough and explained the elements of the fireplace and how to take it apart and put in batteries if the power went out and pointed out various features. He also noted a few safety issues like the builder put trim around the fireplace that wasn't "unsafe" per se, but wasn't up to code. He gave general pricing for options we asked about and specific pricing for recommended upgrades. We stuck with the tune up for now, but we'll call Adkisson Air1 in the future. The whole transaction, including credit card check-out and email of all information, was very easy.
Thanks for your level of professionalism. Courteous, prompt, polite and professional. Highest quality products, installation and service. No nicks or dings anywhere, very happy and plan to use you guys again. Thanks for your level of professionalism.
I had to write and tell you how pleased I am with the new furnace and air conditioner your company installed recently. The technicians that worked on this project were excellent. They were on time, courteous and very knowledgeable of the equipment. I have absolutely no reservations recommending your business to others. I look forward to using your business in the future.
I just wanted to let you know I am a very satisfied gold member. Your products, as well as your technician, are outstanding. As long as you have such great people and products, I will always use you.
The entire transaction from purchase to installation went as promised and exceeded my expectations. Joe, did an excellent job and seemed quite knowledgeable about the product. He explained use and maintenance to my satisfaction. It’s a pleasure to do business with a local business selling “American Made” products. I will be sure to recommend you to my friends and family.
Good service, experienced and knowledgeable.
(Your) knowledge and the going “above and beyond,” that most companies don’t do, made all the difference. I can’t tell you how pleased we are with the entire experience. From start to finish, Jim, Jessica and the guys who installed the fireplace all communicated well with each other, which can become a problem if it’s not done right! You were great!
Just wanted to let you know how happy we are with our new furnace and air conditioner. If those two units can be called handsome, that is just exactly what they should be called. We were even more impressed with the expertise of Joe and Ken. They worked extremely hard in a very small area and did an amazing job of installation. Once again, is has been nice to with with Air1.
The men were fast, cleaned up after themselves, and took time to answer all our questions along the way. We can’t imagine working with a nicer group! Thank you all so much!
Best guys! Excellent! Friendly, informative and knowledgeable. Thank you!
We are very statisfied preferred customers. Today at 5:30 p.m., we called for service. Joe returned our call right away. His attitude was very positive and he was willing to help us even after working all day. We now have a working air conditioner, and he finished before 8 p.m. Way to go Joe!
...really impressed with technician Joe. I didn’t disturb Joe while he was working, but watched him as he did the maintenance, and I was really impressed. Joe really knows his stuff. I’ve called other companies for service calls, but no one beats Joe.
Great personal service from everyone involved, and overall performance of the fireplace unit.
What a fantastic job the technicians Joe and Ken did on our A/C install. (We) were very pleased with the work they did. When the inspector came out to do the inspection, (we were told Air1) always does a good job and makes his job so much easier. (We) are pleased with the company!
We were just shopping around and were impressed with (Autumn Glo’s) displays and service, as well as the knowledge of the sales staff.
I talked to Scott Friday night about my a/c not working. He offered to come out that night. I told him Saturday morning would be soon enough, and he arrived about 8 a.m. It didn’t take him long to diagnose the problem and offered possible solutions. Both Scott and Jason did themselves and your company proud. Friendly, courteous, knowledgeable and hard working.
Fireplace: easy to use, and really warms up the place quickly. Installation: very professional, clean and neat, friendly.